I first came to use Safflower when I started up my Chinese Medicine business because I was not yet prepared to invest and stock a herbal pharmacy. I had tried other online ordering services, but the experience was not the same. Brigitte and Hans made it very personalised and they are always willing to offer advice. The team is approachable and their knowledge and experience as practitioners and herbal dispensers gave me a lot of confidence in their products and the support that they offered. This is the main reason that I now use Safflower exclusively in my clinic.
My patients love the fact that they are getting a personalised herbal prescription that arrives at their front door the following day. Having a choice between herbal granules and the concentrated herbal extracts offers my patients some choices based on what suits their lifestyle. I believe it gives them a confidence in the medicine that is based on the relationship that has been developed between the practitioner and the dispensary. This confidence translates into a stronger relationship between myself and my patients, enhancing compliance in taking the herbs and ultimately improved health and well being for each of them.
From a business perspective, the bottom line for me is that using Safflowers online ordering service is a cost effective way of making herbal medicine a part of a patient’s health care plan. The online ordering system is clear and straightforward to use which frees up a lot of time to remain focused on caring for my patients.
The Safflower team, their vision/ethos comes from a deep connection to their work and that flows onto the services that they provide. It’s palpable and that really resonates with me.