When migrating from Switzerland in 2008, we were both Chinese medicine practitioners and brought with us strong beliefs on herbal products and herbal dispensing standards. This originated from our home country not allowing any practitioners (including medical doctors) to dispense anything from their clinic premises. Our background naturally equipped us with the knowledge and expertise we needed to set up our business.
Our humble beginnings and meeting a profession open minded to our idea let us progress to premises that allowed us to apply for a GMP (Good Manufacturing Practice) license, a huge milestone for our small operation. The requirements of a license then provided us with an opportunity to streamline our processes and implement a quality management system. This system and standard operating procedures that are part of it, allow us to produce consistent high quality products that meet consumer expectations.
With almost 10 years in the industry, we have accumulated experience and expertise in sourcing herbal products, managing stock, packaging and labeling as well as running a small business in the Australian landscape, this includes running a successful Chinese medicine clinic.
Additionally, we have come to know some of the challenges that our industry faces and are deeply committed to help solve those troubles. This is the reason that we are actively involved in creating an environment that is both inspirational and supportive of practitioners and the industry as a whole. We believe that makes us different from other dispensaries in Australia. Simply stay in touch and we happily keep you in the loop!
The importance of “Safflower”
Safflower is one of humanity’s oldest crops. It is an annual and robust plant, native to arid environments with a long dry seasons. Traditionally, safflower was grown for its seeds, and used for colouring and flavouring foods and making red and yellow dyes. In recent years, the plant has been cultivated mainly for the vegetable oil extracted from its seeds. In Chinese herbal medicine, safflower is called Hong Hua (Carthamus tinctorius L.) and the petals are used in patterns of blood stasis. It harmonises with its slightly warm and acrid flavor, dispersing ‘red’ as it enters the blood stream and soothes the liver. It provides fast relief as its effect on the movement of blood is rapid – stasis is transformed and pain is stopped.
The Safflower team
Co-founder/owner/managing director and production manager
Hans is the glue that binds Safflower together, ensuring the smooth day-to-day running of operations and keeping the dispensary in tip top shape. Hans combined his interest in plants and organizing to offer Chinese medicine practitioners in Australia a quality‑based dispensary service, allowing patients to enjoy customized formulas from quality products. Hans will come up with a solution to your herbal dispensing challenges by offering straightforward, thorough and simple approaches. You will most likely get to talk to Hans on the phone, especially if you are seeking support for the use of our online order system. He knows it like the back of his hand.
An integral part of our team, Angela’s thorough and precise approach to work aligns with Safflower’s high operating standards. Angela is passionate about nature, health and well being. She loves her job because she is constantly around herbs, their scent and aromas as well as their colors. If you get the opportunity to talk to her on the phone, you will be greeted by her charming Minnesota accent.
Nicci’s eye for detail, perfectionist tendencies and her structured, methodical approach to work makes her a great fit for our dispensing team. Nicci returned to university in 2016 to pursue her passion for Chinese Medicine. While continuing her studies, Nicci will be working with us in both the Dispensary and assisting in the clinic.